FAQ: Malkyrs - The interactive card game
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

How can I choose my champion?

You can find all the information about the champions at https://malkyrs.us/champions/

Last updated: January 17, 2019 08:11

Does the Switch players can play with the PC players?

Yes, the game is cross-platform. Everybody can play together! And all cards can be played on every device.

Last updated: January 17, 2019 08:11

Do I have to buy something in the game?

The game can be downloaded for free in our website (and will be on Steam) but you need the card to play. There is no microtransaction in the game. The game currency is called "favors" and it can only be earned in game!

Last updated: January 17, 2019 08:12

Is the game available in my language ?

The game is fully available in English and French (the cards and the game). The tutorial exist in German and there is a fanmade translation of the game in Dutch.

Last updated: January 17, 2019 05:45

How can I add "Add-ons" to my pledge?

You will find the add-ons at the end of the survey.

If you have over-pledged, you will be able to spend your extra-credit. If you have paid the exact amount of your pledge, you will be able to pay the balance at the end.

Last updated: January 17, 2019 05:49

Why does the effect of the card are not on the physical cards ?

You will find a clue about the type of your card with a symbol on the top left hand corner. However, we decided not to write the precise effect of the card on it so we can change it if the card is too (or not enough) powerful. The precises effect is available on game and it keeps the balance of the game maintained.

Last updated: January 17, 2019 08:22

Is it possible to play only with the cards?

No, we made the choice to explore everything the video-game part of the game can give. If we decided to make it playable with cards only, we would have been forced to put the card effect on the cards.

Last updated: January 17, 2019 08:26

Do I need the Reader if I play on Nintendo Switch ?

You do not need the reader if you only want to play on Nintendo Switch, you will be able to read your cards with the joycon. The reader is perfect to read your cards on a computer (PC or Mac) if you don't have an Android phone equipped with NFC.

Last updated: January 30, 2019 01:45

How can I change my choices or my shipping adress ?

You can change your order/survey answers by clicking on the "Edit your Order" button in the top right-hand corner of your Backerkit main page.

Last updated: January 30, 2019 01:50

Comment puis-je choisir mon champion ?

Vous pouvez trouver toutes les informations à propos des champions, de leur satrter pack et de leur booster légendaire sur : https://malkyrs.us/champions/

Last updated: January 17, 2019 08:11

Est-ce que les joueurs Switch peuvent jouer avec les joueurs PC ?

Oui, le jeu est cross-platform. Tout le monde peut jouer ensemble ! Et toutes les cartes peuvent aussi être jouées sur tous les appareils compatibles.

Last updated: January 17, 2019 08:12

Il y a-t-il des achats en jeu ?

Le jeu peut être téléchargé gratuitement sur notre site internet (et sera également sur Steam) mais vous aurez besoin des cartes pour jouer. Il n'y a pas de microtransaction en jeu. La monnaie en jeu s'appelle "Faveur" et ne peut pas être achetée avec de l'argent réel.

Last updated: January 17, 2019 08:15

Le jeu est-il disponible dans ma langue ?

Le jeu est complètement disponible en anglais et français (cartes et jeu vidéo) Le tutoriel existe en allemand et une traduction fan-made est également en cours en néerlandais.

Last updated: January 17, 2019 08:17

Comment puis-je ajouter des add-ons à ma participation ?

Vous trouverez les add-ons à la fin du questionnaire.

Si vous avez ajouté plus au montant initial du pack choisis, vous pourrez dépenser cette participation en choisissant vos add-ons.

Si vous avez réglé uniquement le montant exact de votre pack, vous pourrez tout de même ajouter les add-ons qui vous intéressent et régler la différence à la fin du questionnaire.

Last updated: January 24, 2019 08:30

Pourquoi les effets des cartes ne sont pas écrits sur les cartes physiques ?

Vous trouverez un indice sur le type de votre carte en regardant son symbole en haut à gauche. Cependant,nous avons pris la décision de ne pas écrire les effets précis sur les cartes, ainsi nous pouvons changer légèrement la carte si celle-ci est trop (ou pas assez) puissante. Vous pourrez tout de même retrouver les effets exacts de vos cartes en jeu et de cette manière nous pouvons maintenir un gameplay équilibré.

Last updated: January 17, 2019 08:25

Est-ce possible de jouer uniquement avec les cartes physiques et sans ordinateur/console ?

Non, nous avons fait le choix d'explorer tout ce que l'aspect jeu-vidéo du jeu pouvait offrir.

Si nous avions décidé de rendre le jeu jouable sans ordinateur, nous aurions été obligé d'inscrire les effets des cartes directement sur les cartes physiques, ce que nous ne souhaitions pas (cf. FAQ précédente).

Last updated: January 17, 2019 08:29

Ai-je besoin du lecteur si je joue sur Nintendo Switch ?

Vous n'aurez pas besoin du lecteur si vous jouez sur Switch, vous pourrez utiliser le joycon de la Switch pour lire vos cartes. Le lecteur vous servira à lire vos cartes sur un ordinateur ( PC ou Mac), si vous ne pouvez ou ne osuhaitez pas utiliser un téléphone compatible en guise de lecteur.

Last updated: January 30, 2019 01:47

Comment puis-je changer mes choix ou mon adresse d'envoi ?

Vous pouvez modifier vos choix en cliquant sur le bouton "Edit your Order" en haut à droite de votre page principale Backerkit.

Last updated: January 30, 2019 01:52

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

Current Estimated Shipping Date: June 2019

Last Updated At: 01/16/19
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

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The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

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When will my order be shipped, charged or locked?

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I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

Backer Accounts

I’m having password trouble! - I can’t remember my password!

When you reset your password, you may need to clear your cache and temporary browsing history so that your old password is removed from your saved passwords. Next, use this link to reset your password: https://malkyrs.backerkit.com/backer_accounts/password/new.

I’m having password trouble! - I’ve reset my password but it still doesn’t work!

You may not have an account. You can create an account by clicking the account confirmation link in any survey you have. You can also get started with signing up for a BackerKit account at: https://malkyrs.backerkit.com/backer_accounts/sign_up.

If you have created an account and have gone through the previous steps, but are still having trouble, please reach out to us via the contact form. Let us know any important details (browser type, mobile device or computer, OS, etc).

Do I need a BackerKit account to fill out/receive my survey?

You do not need a BackerKit account to access your surveys through BackerKit BackerKit accounts help to manage and keep track of surveys and are especially helpful for folks who have backed multiple projects.

Do I have an account?

Account recovery here: https://malkyrs.backerkit.com/backer_accounts/sign_in

You may or may not have an account set up, but you can access the Account Request Confirmation from the bottom of the confirmation page of any of your surveys.

How do I update my email address in my backer account?

Contact BackerKit support by signing in to your BackerKit account, and then clicking on “Need Help?” in the top right side of the page! We will ask you to verify that you are the account holder; and to provide the new email address to which you would like to update your account. You can verify by your ownership of your backer account by either of the following methods:

* Sending us an email from the old email address, specifying the new email address for your backer account.

* Sending us a screenshot of your original pledge that shows your backer number on Kickstarter (or Indiegogo, etc).

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While signed in to your BackerKit account, click on “Need Help?” on the top right side of the page.

If you delete your account, you will still be able to access your surveys in the future -- no account needed.

What is a backer account?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team-BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

A backer account helps backers (like you!) to keep their surveys organized. Oftentimes, people who support projects that use crowdfunding support multiple projects across crowdfunding platforms. Any project that uses BackerKit will appear in your BackerKit account, and will allow you to help keep track of updates such as address, items, timelines, support, etc.

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